Anoka Ramsey Community College

The Records and Registration Office encourages and welcomes you to contact us for support in the following services: enrollment verification, registration issues, degree awarding, transfer evaluations, academic records, veterans certification, degree audits and transcript requests.

Enrollment Verification

• loan deferments
• health insurance eligibility
• auto insurance eligibility and "good student" discount
• prospective employment
• housing eligibility

Use one of the following three ways to obtain an enrollment/degree verification

1. The National Student Clearinghouse provides enrollment and degree verifications for agencies and employers on behalf of Anoka-Ramsey Community College. Through the Clearinghouse you can obtain the following information:

• Proof of Enrollment certificate to print and mail to a health insurer or other company
• Good Student Discount Certificate (if eligible) to print and mail to automobile insurer
• Enrollment information on file with the Clearinghouse
• Student loan deferment notifications that the Clearinghouse has provided to your loan holders (lenders and guarantors)

To obtain your enrollment verification via the free Student Clearinghouse self-service web page, click on this link to get printable enrollment certificates.

2. If the requestor has provided you with an enrollment verification form, complete your portion of the form and submit it to arcc.records@anokaramsey.edu.

3. If you do not have a form, please fill out this Enrollment Verification E-form with the required information.

Additional Information about Verifications

Allow two business days to process your request

Full-time: 12 or more enrolled semester credits

Part-time: 11 or fewer enrolled semester credits

Transcript Requests - Official and Unofficial

A transcript is a listing of a student’s Anoka-Ramsey Community College’s courses, grades, GPA, transfer credit totals and degrees/certificates/diplomas earned. Coursework prior to Fall 1968 is not available online; contact the Records and Registration Office.

Official Transcripts
Unofficial Transcripts

Official Transcripts

• Generally used to send to other colleges/universities or employers
• May be sent electronically from an official transcript service or mailed from ARCC in an official sealed envelope
• Transcripts in sealed envelopes are rendered unofficial once the envelope seal is broken
• Includes the Registrar’s signature and printed on security paper
• Check with the requester if your transcript needs to be official

• Past due balance/hold on record: A transcript and diploma will be withheld if there is a balance of more than $500 that is more than 30 days past due.
• End of semester grades: To include the most recent grades, select “After Grades Are Posted”
• After degree is awarded: To include your earned degree, select “After Degree Is Awarded.”

Ordering Official Transcripts

1. Order Online: Parchment, official transcript service
   • Parchment ARCC Storefront
   • Must have a Parchment Account to order a transcript
   • If you do not have an account, Parchment will prompt you to create one using your personal/student email
   • Parchment will ask for your Student ID or last 4-digits of SSN to locate your records
   • $7.50 for mail or electronic
   • Two business days for processing
   • Ability to track your order through your Parchment Account
   • Additional documents can be uploaded with your transcript order
   • For additional help, please view Parchment – How to order a transcript (PDF)
2. Order on Campus
   • Complete the Transcript Request Form found on campus at the Business Office
   • $7.50 per transcript
   • Mailed by US Postal Service
   • Two business day processing

• A list of Minnesota State Colleges and Universities: MinnState List
• DO NOT order a transcript from Parchment
• Contact the MinnState institution directly on how to transfer your ARCC record to their institution

Unofficial Transcripts

• Available on your e-services account
• No charge
• May be printed, emailed or saved as a PDF
• Colleges/universities will not accept unofficial transcripts to transfer credit
• Does not include the signature of the Registrar

Obtaining Unofficial Transcripts

1. Go to E-Services Login home page
2. Login using your Star ID and Password (Check the box to display name)
3. Under Academic Records, select Unofficial Transcripts
4. Choose format and click "Get Academic Record"
   ("Chronological" is the most common). It may take a couple minutes to load.
5. Click the PDF icon that appears above the upper right corner of your academic record to open or save it as a printable PDF document

Registration Information

• View Course Schedule
• View Course Descriptions
• Register for Courses

Click here for a short clip on how to search and register for courses in eServices.

Before you register:

1. Verify holds: Verify that you do not have any holds that will prevent you from successfully registering for your classes. Log into e-Services and click on Dashboard to view any holds.
2. Check when you can register: Registration windows open based on credits earned (not including in-progress courses). To check your registration window: log into e-Services and click on Courses & Registration and select Registration Window. (Make sure you are looking at the correct semester.

fALL 2024

Spring 2025

Summer 2025

Important Information:

• You are responsible for your registration, including the financial and academic consequences that result from your schedule
• Review your bill and schedule online each time you make registration changes

Registration - Add, Waitlist, Drop and Withdraw

All registration changes must be completed through the confirmation phase to be considered processed. The transaction is completed when you receive a confirmation message. Below is detailed information regarding each process:

Add a Course

Waitlist

Drop a Course

Withdraw from a Course

• Adding includes initial registration, additional registration or substituting one class for another
• Courses starting at the beginning of the term can be added through the fifth business day of the term
• Courses starting after the first week can be added the day before the course starts
• Classes added through late registration (after the Pell Grant enrollment deadline) are not eligible for the Federal Pell Grant, unless by appeal

Waitlist

• Wait lists are students waiting to register for a course that is currently full. You are not automatically enrolled in the course. Not all courses have a wait list.
• When a seat opens up, the first person on the list will be offered that seat (notified via ARCC college email). It is essential that you check your email daily.
• Prerequisites, holds, or instructor permission must be resolved prior to adding yourself to the wait list
• You have 24 hours after being notified (this includes Saturdays & Sundays) to go to eServices and register for the course. If you do not register within the 24 hour time frame, the next student on the list will be offered the seat.
• To view your position on the wait list log into e-Services and select Courses and Registration and click Review My Plan
• ARCC staff do not have control over the waitlist

Drop a Course

You are responsible for dropping your courses. Not attending or not participating does not constitute dropping from a course. Instructors will not drop you from your course.

Courses starting at the beginning of the term:

• can be dropped only through the fifth business day of the term (after the 5th day, see withdraw information below)
• dropped courses do not appear on your transcript
• dropped courses do not impact academic standing
• dropped courses will receive a full refund of tuition and fee

Courses starting after the first week (late start courses):

• must be dropped the first day after the first scheduled course meeting in order to receive a full refund (after the first day, see withdraw information below)

Withdraw from a Course

You are responsible for withdrawing from your courses. Not attending or not participating does not constitute withdrawing from a course. Instructors will not withdraw you from your course.

You are strongly encouraged to meet with an academic advisor and financial aid before withdrawing from any course.

• If you do not withdraw from a course, an ‘F’ grade will be posted for the course
• Withdraw deadlines are listed on course schedule under Add/Drop/Withdraw
• Withdrawing from a class will not change your tuition or fees; you are still financially responsible for the course(s).
• The course remains on your transcript with a ‘W’ grade
• A ‘W’ grade does not affect your grade point average (GPA)
• Credits for classes with ‘W’ grades will count as attempted credits. Attempted credits are used when calculating your course completion rate which can negatively impact
  Satisfactory Academic Progress
• A “W” grade may subject you to financial aid repayment; contact the Financial Aid Office at 763-433-1500 or financialaid@anokaramsey.edu.
• A student who was unable to drop or withdraw from classes by the drop or withdrawal deadline due to extenuating circumstances may submit an Exception to Policy for a late withdrawal. Certain criteria must be met to qualify.

Withdraw Refund Schedule

• Refunds are only provided if you withdraw from all courses
• Refunds are reduced according to the schedule below; the effective date for refund purposes is the date the withdrawal request is received

Total Withdrawal: A withdrawal from all registered courses. Refunds for complete withdrawal from the college will be:

Date of Total Withdrawal from All Classes

Registration Issues - Why Can't I Register?

Student on hold: You have a hold on your record that is preventing registration. View holds and how to resolve them. Please view a list of common registration problems.

“Course is full” or “Course is part of a group that is full”: The maximum number of students are registered for the course. Proceed with one of these options:

• Most courses have a waitlist option. Cross-listed courses do not.
• Work with your advisor to identify another course or other options.
• Contact the instructor to request permission to register for their course. If approved, student must complete an Exception to Policy Petition and attached the email from the instructor.

Course requires special permission: Some courses are set up so that the instructor can monitor who enrolls in the course. Proceed with one of these options:

• Contact the instructor to receive approval to register. If approved, the instructor should submit an Instructor Permission Form. The Records and Registration Office will process the form, and you will be registered for the course.
• Attach email from the instructor to your registration form for processing

“Exceed maximum credits allowed for this term” or “Limit all students to 22 credits system wide”: Maximum number of credits students may be enrolled for any semester is 22 credits for all Minn State institutions.

• Work with your advisor regarding appropriate course selection

Student classification not allowed in this course: PSEO students are blocked from registration after Day 15 of the semester.

• Contact the Records and Registration Office or your advisor to register for late starting courses after day 15 of the semester.

Immunization info required for registration: Minnesota Law (M.S. 135A.14) requires proof that all students born after 1956 are vaccinated against diphtheria, tetanus, measles, mumps, and rubella.

• If you were born before 1957, you do not need to complete the entire form; however, you must return the immunization form to ARCC.
• Complete the Records and Registration - Immunization Form. Once completed the Records and Registration Office will remove the hold so you can register online.

Student suspended – not allowed to register: In accordance with federal and state regulations and Minnesota State Board Policy 2.9, students are expected to meet or exceed minimum standards.

• Anoka-Ramsey Community College Satisfactory Academic Progress Policy
• Complete an Appeals, Petitions & Compliant - Suspension Appeal Form
• If approved, the Records and Registration Office will open the registration window and you can register online. If denied, you should schedule a meeting with your advisor to determine your next steps.

Warning: Lecture and Lab must be taken concurrently: Some lecture courses require that you must also register for a lab course. HPER 1120 is an example where there are a few lecture options and several labs options.

• Check the course notes to see which lab or lecture sections need to be taken together.

Student must take/pass test or satisfy course prerequisites: Prerequisites are courses or test placements that are required to register for a course. See the course description for prerequisites.

• Complete the Records & Registration - Prerequisite Registration Form. The Records and Registration Office will review the form.
• Unofficial transcripts are acceptable for prerequisites and must be submitted with the prerequisite form if it is not already on file.
• If the prerequisite has been met, the Records and Registration Office will enter in an override. You will be notified by email that you can register online.
• If it is determined the prerequisite has not been met, you may do one of the following:

• Contact the instructor to get permission. If approved, the instructor should submit an Instructor Permission Form. The form will be submitted to the Records and Registration Office for processing.
• Obtain an email from the instructor to attach to your registration form and submit both to the Records and Registration Office for processing.

Time Conflict in Student Schedule: You have selected courses with overlapping times. You may do one of the following to resolve this issue:

• Choose a different section of one of the courses.
• If no options are available, contact both instructors. If both instructors approve, student must complete an Exception to Policy Petition and attached the email from the instructors.

Senior Citizen

Who Qualifies as a Senior Citizen Student?

• Legal resident of Minnesota 62 years or older before the beginning of the term
• Person receiving railroad retirement annuity who has reached 60 years before the beginning of the term

What if I have never taken a class at Anoka-Ramsey Community College?

Please apply online for admission to the college (there is no cost to apply) here:

When can I register to get a reduced rate?

• Senior citizens who want to receive the senior discount may register for a class after the first class meets (the class has to meet at least once) if there is space available in the class.
• Senior citizens may register for an online course the day after the semester starts and if there is space available in the class.
• Senior citizens must register by the 5th day of the term for classes starting at the beginning of the semester.
• Senior citizens who want to register for late start classes (classes starting after the first week) may do so after the class meets if there is space available in the course.
• Seniors citizens will be unable to obtain the senior rate by registering early to hold a seat in the class.
• Senior citizens who want to guarantee their enrollment by registering early are required to pay full tuition and fees.
• Senior citizens should not attend class until registered.

What does it mean to Audit a Course?

• Auditing a course means attending and participating as required by the instructor but not taking tests, being graded or earning college credit(s)
• Senior citizens who choose to audit a course are not charged tuition
• Regular and special fees, books and materials are the responsibility of the student
• Requesting to audit a course must be made at the time of registration
• A grade of “AU” will be posted on your academic record/transcript
• “AU” grades do not affect GPA or completion rate

You will be required to provide legal proof of age (driver’s license, birth certificate, or passport) if you have not previously taken a class at ARCC using the Senior citizen rate.

Senior citizens can register in one of the following ways:

1. Complete the Senior Citizen Registration Form
   
2. If the Senior Citizen Registration Form cannot be completed, send an email to arcc.records@anokaramsey.edu

1. First and Last Name
2. Tech or STAR ID
3. State you want the senior citizen discount
4. Semester
5. Year
6. Course ID (6 digit number; example: 000123)
7. Subject (3-4 alpha characters; example: HPER)
8. Course # (4 digit number; example: 1112)
9. Section # (2 digit number; example: 01)
10. Number of credits (example: 3)
11. I would like to audit this course. Yes or No

If taking a course for a letter grade or changing from an audit to a letter grade, you will be charged the following per credit:

• $20 administrative fee
• Wellness Center fee
• Minnesota State College Student Association fee
• Technology Fee
• Parking
• Special course fees
• Books
• Additional course materials

• Parking
• Special course fees
• Book

Why do I have to wait to register until the class meets once?

Who can answer my registration questions?

Records and Registration Office
763-433-1400
Arcc.records@anokaramsey.edu

Star/Tech ID

• E-Services: This account is used for course registration, bills and payment (including payment plans), financial aid, grades and unofficial transcripts, and degree audit reports
• ARCC email: This email is used for official communication with the college
• Campus computers: Computers on campus require you to log in with your StarID
• D2L Brightspace: This is the online learning environment used for online, blended, and many on-campus courses
• Some forms may require a StarID

What is a Student/TechID?

A TechID is not the same as your StarID. A TechID is an eight-digit number (all numerical digits) that is unique to you and this institution. You will have a different TechID at each institution you attend.

When will you use a TechID?

• You may have to use your TechID if you were never originally assigned a StarID
• Some forms may require a TechID (for example: PSEO form)

Where can I find my TechID?

• On the bottom of your student ID card issued by the information desk
• On your E-services dashboard
• Contact arcc.records@anokaramsey.edu for additional help

Activating your StarID: StarID Help